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info@sighdye.com
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FAQ
How should I care for my hand-dyed clothing?
To keep your hand-dyed items looking their best, wash them in cold water using a mild detergent. Avoid bleach and direct sunlight when drying to preserve the vibrancy of the colors.
What are the shipping options available?
We offer standard and express shipping options. Your order will be processed and shipped within 3-5 business days. You will receive a tracking number once it’s on its way.
What is your return policy?
We are unable to accept exchanges, as every item is unique and made in small batches or single runs. To ensure you get the best fit, please double-check our size guide before placing your order. If your item arrives defective or damaged, please contact us right away and we’ll be happy to help.
Can I exchange my item?
We are unable to accept exchanges, as every item is unique and made in small batches or single runs. To ensure you get the best fit, please double-check our size guide before placing your order. If your item arrives defective or damaged, please contact us right away and we’ll be happy to help.
Are your dyes safe for the environment?
Yes! We use high-quality fiber reactive dyes sourced from trusted suppliers like Dharma Trading Co., Jacquard, Grateful Dyes, and Dye Spin. These professional-grade dyes permanently bond with the natural fibers of the fabric, ensuring vibrant, long-lasting colors while minimizing waste and environmental impact.
Do you offer custom designs?
Yes, we love to create custom pieces! Reach out to us with your ideas, and we’ll work together to bring your vision to life.
How long does it take to get my order?
Depending on your shipping choice, typically orders will arrive within 5-10 business days after processing. You’ll get updates along the way.
What payment methods do you accept?
We accept various payment methods, including credit cards, PayPal, and Apple Pay for your convenience. Your peace of mind is important to us.